Privacy Policy

Privacy Policy

Effective Date: 09/04/2025

Cypress Chiropractic and Wellness (“Cypress,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, forms, or communication services (including SMS/text messaging).


Information We Collect

We may collect the following information when you interact with us:

  • Name and contact details (including phone number and email address)

  • Demographic information such as postal code, preferences, and interests

  • Health-related details you provide in intake forms or during consultations

  • Other information relevant to customer surveys, promotions, or services


How We Use Information

We collect this information to better understand your needs and provide you with quality care and services, including but not limited to:

  • Internal record-keeping and appointment management

  • Service improvements and website enhancements

  • Sending appointment reminders, service updates, or promotional offers via SMS/email (with your consent)

  • Contacting you for follow-up or market research

  • Personalizing your experience with our services


SMS/Text Messaging Compliance

By providing your phone number, you consent to receive SMS/text messages from Cypress.

  • Message frequency varies, typically up to 4–6 messages per month.

  • Message & data rates may apply.

  • You can opt out anytime by replying STOP, or request help by replying HELP.

  • Carriers are not liable for delayed or undelivered messages.


Security

We are committed to ensuring that your information is secure. We implement appropriate physical, electronic, and managerial safeguards to protect against unauthorized access, disclosure, or misuse of your data.


Cookies

Our website uses cookies to analyze traffic, personalize content, and improve user experience. You may choose to accept or decline cookies in your browser settings.


Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.


Controlling Your Personal Information

You may choose to restrict or update the use of your personal information by contacting us directly:

📧 cypresschiropracticandwellness@gmail.com

📞 (863) 837-4787

We will not sell or lease your personal information. We may share limited information with trusted partners only to fulfill services or as required by law.


Your Rights

  • You may request access to the personal information we hold about you.

  • You may request corrections if any of your information is inaccurate.

  • You may withdraw consent for direct marketing at any time.

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  1. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  2. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at cypresschiropracticandwellness@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to cypresschiropracticandwellness@gmail.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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